The CHC33021 Certificate III in Individual Support is the latest nationally accredited qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

Completion of this course may also lead to the following roles:

• Senior personal care assistant
• Community access coordinator
• Community care worker
• Residential care support worker
• In home respite worker
• Disability service officer
• Client assistant
• School support officer (Disability)
• Family support worker
• Care service employee
• Planned activity assistant
• Residential aide
• Field officer (Community services)
• Nurse’s aide
• Home care assistant

Training is delivered via Blended (Face to Face + Online Distance).

Course Duration: This course is designed to be completed within a 52 weeks (including holidays).

Expected Study Hours: Typical learners are expected to spend 1,228 hours depending on existing knowledge, skills, and experience.

Note: Please read the MANAWISE Education Student Handbook and other Policies and Procedures including Refund Policy, Complaints and Appeals Policy, RPL Procedure prior to enrolling.

This course is designed to develop your expertise in providing person-centred support to people who may require support due to ageing, disability or some other reason. Among others, you will learn to:

• Provide individualised support
• Facilitate the empowerment of people receiving support
• Support independence and wellbeing
• Recognise healthy body systems
• Communicate and work in health or community services

All learners will be assessed through:

• Observation during role play/simulation
• Questioning may include self-assessment, verbal answers, written questionnaires, activity modules or interview
• Structured Activities may include Projects, Case studies, presentations, role play, demonstration, progressive tasks

• Are 18 years of age and over
• Are living or working in Australia
• Have successfully completed at least Australian high school year 10, or equivalent
• Have basic computer skills
• Have sound Language, Literacy and Numeracy skills (at least Year 10, or equivalent where suitability will be determined utilising MANAWISE Education’s LLN Assessment Tool prior to enrolment*)

*Learners who do not meet the LLN&D requirements of the course may still enrol into the course provided the

To complete your course, you will need ongoing access to the following:

Computer/laptop with relevant software such as, but not limited to, the following:

• internet access preferably through Google Chrome
• MS Word and PowerPoint
• Adobe Acrobat Reader
• Webcam, microphone and headphones/speakers for video calls’

This qualification includes a minimum of 120 hours of vocational placement, completed with a registered and approved service provider. Placement is undertaken after all other units in the course have been successfully completed.

During placement, learners will complete a skills workbook to demonstrate practical workplace competency.

Placement Options

Learners can choose to:

• Source their own placement provider (subject to suitability checks by MANAWISE Education), or
• Receive assistance from MANAWISE Education to arrange a placement close to their location.

MANAWISE Education is continually building partnerships with service providers across Queensland, with expansion into other states planned.

Placement Support, although we cannot guarantee a placement

Learners will be provided with a Vocational Placement Pack, outlining:

• Placement requirements
• Workplace assessment expectations
• Steps to secure an approved placement

Learners are encouraged to begin contacting potential placement providers as soon as enrolment is confirmed, allowing sufficient time for workplace safety and suitability checks to be completed.

The CHC33021 Certificate III in Individual Support course covers fifteen (15) units of competency (9 core units and 6 elective units).

Core Units

CHCCCS031 Provide individualised support
CHCCCS038 Facilitate the empowerment of people receiving support
CHCCCS040 Support independence and wellbeing
CHCCCS041 Recognise healthy body systems
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTINF006 Apply basic principles and practices of infection prevention and control
HLTWHS002 Follow safe work practices for direct client care

Elective Units

CHCAGE011 Provide support to people living with dementia
CHCAGE013 Work effectively in aged care
CHCPAL003 Deliver care services using a palliative approach
CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
CHCDIS012 Support community participation and social inclusion
CHCDIS020 Work effectively in disability support

The CHC33021 course is available for only $3, 999.

• $3,999.00 broken down into 6 payments: $1500 on enrolment, remaining $2,499 paid in 5 equal ($499,80) monthly instalments.

Please see Fees and Refunds Policy for more information.

Once you have completed the Certificate IV in Community Services, you can undertake further training to advance in your career in specialised or leadership roles across the community services sector.